Support

“A brilliant design will always benefit from the input of others.”

Zaha Hadid

At the heart of Danpal is a team of dedicated women and men who strive to provide incomparable solutions, quality and service.

Our technical and architectural consultants work collaboratively with specifiers and industry stakeholders, supporting them in creating inspired structures and building solutions that meet compliance.

They exist to turn your most ambitious design ideas into stunning built reality.

To provide you with the very best in design assistance, we are available to support you throughout the project process.

Design and Specification

While we have high quality BIM content, including Revit libraries and local testing certification for numerous proprietary design solutions, we recognise that the best designs don’t come ‘off-the-shelf’.

Our systems are unique in their versatility and scalability, which means they are often used with different structures and materials. Our experienced team of consultants will study your plans in detail and help you through a process of consultative review to implement the right solution for your project.

We offer project-specific detailed drawings and prototyping for bespoke concepts; so for those challenging situations during design development, you and your clients can proceed with confidence when things get adventurous.

If you are in need of assistance with project specification or would like product samples, please consult our team with the technical and aesthetic parameters of your project. We can guide you in addressing the challenges with our standard systems or a customised solution for your specific needs.

You can also browse our technical library.

Estimates and Cost Planning

Our teams are assembled to support our customers at every stage of the project, this includes the key players that bring a concept to life. Our Estimators are involved in custom design solutions and cost planning estimates through to detailed quantity takeoffs. They can provide project-specific layout plans and calculate the dimensions required to create a flawless finish.

Whether you are seasoned or new with our systems, our team can provide guidance on what you’ll require, additional drawing details and installation instructions with our estimates, so you can trust your Danpal solution and win that tender.

As one project is distinct from the next, we recommend consulting the local branch where your project is also based.

Contact us direct with your estimates and quote requests.

Preparation, Pre-Fabrication and Logistics

We understand that communication is key to delivering a project successfully. Our support service will promptly respond and assist you to mitigate on-site risks and installation delays. Our national network of warehouses stock the widest range of options readily available, cutting down on extended lead times and providing direct-to-site deliveries.

We cut and prepare our materials locally within our branches, and use Australian aluminium and finishing services.

When absolute precision is required, we offer pre-fabricated systems to precise dimensions; significantly reducing installation variables and timeframes. To explore these system options, please consult your local Danpal branch.

After-Sales Service

Our experienced team understand the challenges of working on-site and will be there to facilitate last-minute adaptations if things don’t go precisely as planned. We act as a reliable collaborator and partner through the whole process.

Even when well after the project is completed, we commit to being there for you.

We offer a minimum 10-year guarantee full material warranty and have available cleaning, maintenance and care documentation so your Danpal project lasts a lifetime.

Contact us for any post-project assistance, or refer here for warranty and care documents.

Learn more about The Danpal Method with our Thought Leadership Videos.